Refund policy

If you regret your purchase, you have a 30-day right of return from the day you receive the item. To exercise your right of withdrawal, you must inform us using the return instructions included with your order. You cannot withdraw by simply refusing delivery of the item without also clearly notifying us of your intention.

RETURNS

You must return your order to us without undue delay and no later than 30 days after receipt of the order.

When returning an item, you may use the enclosed prepaid return label. The standard fees charged for the use of this label is 10€ | 15£ | 100SEK/NOK | 50DKK. This fee will be deducted from the amount returned.

The item must be securely packaged when returned, and you bear the risk from the time of delivery of the item. Remember to obtain a receipt when handing in the parcel.

Return the item to the following address (use the return label if available):

Morehouse A/S
Bøgekildevej 34
8361 Hasselager

CONDITION OF THE ITEM UPON RETURN

You are only liable for any diminished value of the item resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the item. The item may be tried on in the same way as in a physical shop, but must not be used in practice if you wish to receive a full refund. If the item has been tried beyond what is permitted, it is considered used, and you will receive a reduced or no refund depending on the commercial value of the item.

REFUND OF THE PURCHASE AMOUNT

If you regret your purchase, we will refund the amount you have paid, excluding shipping costs, provided that the item is returned without undue delay and no later than 30 days after receipt. The refund will be made using the same payment method as used for the original transaction, unless otherwise agreed. We may withhold the refund until we have received the returned item or documentation of its return.